what we do
Work design and the future of work design

Operating model and organisational design
Assess, redesign, and align your operating model to drive organisational effectiveness and measurable performance outcomes.

Organisational effectiveness assessment

Operating model reviews

Behavioural science based performance indicators and incentives design

Organisational design

Organisational change management

Cost-benefit and opportunity analysis
Organisational change management
Implement effective organisational change through expert project management, behavioural science based communications, and strategic cultural transformations.

Program and project management

Project governance and reporting

Communications and employee engagement

Cultural and behavioural change

Community and stakeholder engagement
Future of work design and systems change
Once off training doesn’t work. Turnover costs money. Skills demands have shifted. Manage your talent pipeline through a system design framework that is evidence based, data focused and resilient to technology and social disruption.

Organisational design and management systems

Attraction and retention strategy

Capability development and learning journeys

Digital transformation
Shaping tomorrow's business systems today
Our Approach
Our approach designs business systems for the future.
We believe that the performance of a company is deeply intertwined with the experience of its people and the effectiveness of its technology, systems, and processes.
By aligning work design with cutting-edge technological solutions and robust systems, we ensure that organisations are structured for both operational success and a positive, productive employee experience.
Inclusive work design
Inclusive design goes further than accessibility, considering a broader spectrum of users with varying cognitive, sensory, cultural, and socio-economic backgrounds.
It emphasises user centred design and systems thinking, with customisation options, individual autonomy, diverse user research, and continuous iteration. It involves seeking out points of exclusion and extending the benefits of a solution to all.

Sans prejudice solutions design
Identify users
Explore the diversity of workforce demographics, employee data, cognitive diversity, and all abilities within your organisation.
Research & insights
Dive into the intersection of user needs and motivators, quality standards, cross-industry leading practices, and empirical studies to drive impactful solutions.
Co-design
Moving away from designing for the “average person” and embracing a ‘nothing for us without us’ approach that celebrates and recognises the diversity of all people.
Options analysis
We evaluate hypotheses and assumptions, assess the expected ROI, and prioritise impacts to ensure informed decision-making and strategic alignment with your business goals.
Test, measure & feedback
We track leading and lagging indicators, gather both qualitative and quantitative feedback, and validate assumptions to continuously improve outcomes and drive success.
What is looks like in practice
Aligning with purpose
We start by understanding the unique needs, values, and goals of your organisation.
This step involves mapping out your business objectives and identifying how work design can support them.
Through targeted assessments, we establish a strong foundation that aligns with your company’s vision and purpose, setting the stage for meaningful transformation.
Designing for inclusivity and effiency
We create work systems that prioritise inclusivity, efficiency, and employee engagement.
By analysing workflows, structures, and technologies, we design processes that enable diverse teams to thrive.
This phase ensures that every aspect of work design is crafted to elevate both productivity and employee experience.
Embedding continuous improvement
True transformation is ongoing. We integrate feedback mechanisms and performance metrics that allow your organisation to continuously improve.
By establishing regular reviews and creating a culture of adaptability, we make sure that your work design remains dynamic and responsive to evolving business needs. The goal: creating a sustainable path for long-term success.
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