How we work

Designing solutions for impact

Whether its strategic planning, industrial automation or a psychological safety cultural change, we work with you to design solutions where the social, environmental and business or operational impact can be measured.

Using inclusive and equitable design principles throughout all solution design we aim to make your workplace a place where all staff can thrive.

Behavioural science

Behavioural science involves the observation, hypothesis, experiment and analysis of human behaviour to draw conclusions. Our recommendations and approach are backed by research.

We consciously design recognising cognitive biases
and heuristics, and aim to create safe spaces where all voices can be equally heard.

Our solutions are designed so they can be tested for impact, with consideration of resource scarcity and the need for sustainable return on investment.

Inclusive design

Inclusive design goes further than accessibility, considering a broader spectrum of users with varying cognitive, sensory, cultural, and socio-economic backgrounds.

It emphasises user centred design and systems thinking, with customisation options, individual autonomy, diverse user research, and continuous iteration. It involves seeking out points of exclusion and extending the benefits of a solution to all.

Co-design

‘Nothing for us, without us.’

A proven design method for increasing engagement, quality and outcome satisfaction. This means working directly with the end- users or customers of the solution from the outset to understand their needs, preferences and perceptions.

Our values

Bravery

We are direct and transparent. We’re here to respectfully challenge the status quo and prove the benefit of different ways of working.

Impact

We lead by example to make a measurable positive difference for our employees, clients and society as whole.

Simplicity

We are pragmatic, co-designing easily implementable solutions and only going after work that is likely to have a positive impact.

Quality

We pride ourselves on the quality of our work, and know that the best outcomes are achieved when people with diverse backgrounds and capabilities work together to design and test solutions.