what we do

Strategy, planning and performance

Our approach

Our innovative approach centres around behavioural science and inclusive design principles.

We consciously design recognising cognitive biases and heuristics (error prone mental shortcuts), and aim to create safe spaces where all voices can be equally heard.

Our solutions are designed so they can be tested for impact, with consideration of resource scarcity and the need for sustainable return on investment.

What you'll gain

Our co-design model means you and your people are with us on the journey. This means working directly with the end-users, target audience or customers of the solution from the outset to understand their needs, preferences and perceptions.

Co-designed solutions don’t need elaborate change management plans or programs, these solutions meet the needs of people and people want to be involved in continuously improving them.

What we do:

Strategy
Operational model design
Management operating systems
Innovation and improvement
Digital transformation
Change management
Technology and systems co-design
Facilities and equipment co-design
Organisational culture alignment
Learning journeys

What is looks like in practice

Strategy

We help you take the bias out of strategic thinking so you can truly explore what’s possible, defining an approach for the future that works for your people.

Planning

Annual and strategic planning for operations, functions and whole of organisation. We help you align your strategic performance goals with a pragmatic plan that everyone believes they can achieve.

Performance

Measuring progress so you can achieve your strategic goals. We support you with designing a system with leading and lagging indicators that drive ownership at all levels and show you where to focus.